Verizon landline goes out when it rains

Every single time it rains, my landline goes out!  I go through the troubleshooting, open a repair ticket/appointment, then Verizon does something on the back end and my phone magically works again.  What if I needed to call 911?  Why does this keep happening?  Doesn't Verizon track repeat tickets for the same issue?  And if so, why hasn't this repeat issue been fixed?

Re: Verizon landline goes out when it rains
Moderator Emeritus

Hi catbirdseat,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.