Verizon outages

I find it funny that I keep getting emails from verizon saying that "we have found an issue affecting you fios services. It will be restored........". Everytime I get those emails, there are no problems with ANY of my services. Today, I have no phone service and no emails were sent. I only knew about this by picking up the phone. I then check online and see that there is an outage in my area. Services will be restored  by 10PM tonight. Thanks. BTW, this has been an ongoing issue since MAY when Verizon switched my phone for some reason. Since then, it's been nothing but problems. Does ANYONE there have a clue!!!!!!!

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