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Voicemail mediaplayer1 certificate revoked Can't play messages
CBTV
Newbie
‎12-02-2014 06:02 AM

I have the same problem as posted by Doug101 on 11/30/14.  When trying to access my voicemail messages I get a pop-up that says the certificate for Mediaplayer1 has been revoked.   Making access to my messages using the verizon site impossible.   Answers as to how to address and fix the problem are appreciated.

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stookie48
Newbie
‎12-02-2014 09:26 AM

Voicemail mediaplayer1 certificate revoked  Can't play messages .

getting same errors all pc's windows xp/vista and windows 8.1 as well as ie and firefox

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nothappy21
Newbie
‎12-02-2014 10:07 AM

using chrome browser on a windows vista machine I cant play voice mail messages. it says security certificate has been revoked.

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gauffwr
Newbie
‎12-02-2014 02:20 PM

Having the same issue.  Has anybody figured out a fix yet?

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CJRY
Newbie
‎12-03-2014 08:40 AM

Having the same problem. Tried on both IE and Chrome.  Chrome says need Java to run (it is enabled), IE says certificate revoked.

Spent lot of time on phone with a tech who seemed to have no clue....back and forth.  Still waiting on phone while he put me on hold for 4th or 5th time.

Tech can't seem to get the notion that this is not an individual browser or local computer problem. 

FINALLY, after being on hold, I was told that the "network people" said there is an outage affecting this issue and there's no estimated time when it will be fixed.

DON'T HOLD YOUR BREATH, folks.

Frustrated beyond belief

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Jessefont
Newbie
In response to CJRY
‎12-03-2014 05:29 PM

I'm having the same problem!!!  Smiley Mad

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CJRY
Newbie
In response to CJRY
‎12-04-2014 04:38 AM

Well it finally got fixed.  Seems there's a different kind of audio player that Verizon uses. 

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JKAthans
Newbie
In response to CJRY
‎12-04-2014 01:41 PM

How was this fixed? Any information would be so helpful!

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Penn_FIOS
Newbie
In response to JKAthans
‎12-05-2014 04:57 PM

I am having the same problem. Please post the solution. Thanks

@JKAthans wrote:

How was this fixed? Any information would be so helpful!

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Canufixit
Enthusiast - Level 2
‎03-26-2015 03:11 PM

Ditto same here.   What's the problem/solution please ???

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Doug1011
Newbie
‎03-27-2015 11:49 AM

Seems this has returned. I can not even find my original posts about this. 

Please identify a fix....

Doug

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TheKidd2
Newbie
In response to Doug1011
‎03-29-2015 05:49 PM

I too have the problem as of 3/29.  After about 1 1/2 hours on CHAT, I was able to escalate the problem to a higher level.  The JAVA certificate has been revoked and probably needs to be renewed.  It is in the name of GTE, so it predates 2000!

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