Voicemail
Chester14
Newbie

When you call into get your voicemail, it just keeps repeating the message to put in your password or if you are not at your own phone press * and enter a voicemail number. It ignores anything you press in

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Magg901
Enthusiast - Level 2

Blame Verizon and their equipment.  I am sure that is it.

I have encountered this issue on a number of different services.  Occasionally, when I call my cable company, when it asks for my ten-digit phone number, I enter it and the voice response unit acts as if it heard nothing and asks AGAIN and again and again.  

I have had it happen with voicemail and with any number of services that ask for DTMF input.

How many companies make those machines?  I am guessing that these companies use the same or similar systems to read the tones and these things are really not 100% reliable and frequently do not hear anything.

Sometimes, I have to call a service back once or even twice before it "hears" the tones I enter.

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Phoenix461
Enthusiast - Level 2

Ok so it's not just me.  I get the same message and it tells me it doesn't recognize my passcode.

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