We get as much background noise on our phones as we did with our old dialup, however we have Fios.
Friendly
Contributor - Level 2

We get as much background noise on our phones as we did with our old dial up, however we have Fios.

Even our friends who thought they wanted Fios have mentioned to us about the background noise, they hear it as well. We thought this would not be possible with Fiber Optic Fios Service.

I tried calling service however the service wait time is so long we gave up.

We waited quite a while as it was to get that far with service.

Any thoughts why we would be getting background noise with Fios?

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LawrenceC
Moderator Emeritus

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

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Friendly
Contributor - Level 2

Thank you we will do just that I may call on the neighbors phone they have another provider however will call.

Many thanks,

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