Website access to phone call log
bjedrick
Enthusiast - Level 2

Verizon keeps changing the screens to make it more difficult to access the Fios call log.  I once could bookmark a single screen which showed the call log and voicemails, and could delete them from that screen.

To get to it with the lastest maze, I have to:

1. Get to the logon screen and select Services.

2. Select Manage my phone, then Select call history.

3. Click to delete calls.

4. Click to confirm delete.

5. Exit a screen which says the calls have been deleted.

Now with the latest change I have to click Voicemails to see if I have any.

Do they have a project to intentionally make things more difficult, or is it just incompetence?

I am currently a Verizon stockholder but am thinking of getting rid of it!

0 Likes
Reply
1 Solution
jonjones1
Legend

Keep the stock they just paid me a huge quarterly dividend. No sense to cut off your nose to spite your face. 😀

blame that website snafu to hiring non qualified web/internet personnel. Real expert help costs big bucks. Verizon will not pay that.

View solution in original post

1 Reply
jonjones1
Legend

Keep the stock they just paid me a huge quarterly dividend. No sense to cut off your nose to spite your face. 😀

blame that website snafu to hiring non qualified web/internet personnel. Real expert help costs big bucks. Verizon will not pay that.