No matter where I go or what I click on, all I get is something else that takes me to upgrade features. I'm as high as I can go and don't need any upgrades. I just want to manage phone controls online.
Sorry for the troubles with the site. Only FIOS Digital Voice customers can manage their calling features form online. Regular FIOS Voice customers are not able to do this. If you have the Digital Voice service, you can log in at www.verizon.com/fiosvoice to access your call logs and change calling features. If you try to log in to the site and you have our regular FIOS Voice, then you will be prompted to upgrade to the Digital Voice to be able to proceed. Sorry for the confusion this has caused.