Will I get 3 weeks credit for unusable service
FarmRoadS
Newbie

If repairs are made  as promised on my repair ticket it will be almost 3 weeks of unusable phone service.  An AC buzz started on the phone lines near the end of July.  Same thing happened about 2 years ago and was a component out on the network.

The repair ticket states it will be resolved on 8/13. If it really takes this long will I get credit for service I can't use.

I had to use a cell phone to call in the problem because the Buzz is sooo loud you can't hear over it. Additionally voice mail/answer machine is useless.

Thanks for your attention  

0 Likes
Reply
1 Reply
KH-OrnEsh1
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/

0 Likes
Reply