World Phone calling plan
MDmo
Newbie
 
 
I have the World l/d  plan and it never seems to be updated correctly.
 
Below is what it currently shows. Today is the 16th of the month and those '74' minutes should be on the current month, not the one that started on the 13th of July and ended on the 12 of August.
 
Does everyone have this problem?  It is really annoying near the end of the month  and lots of minutes have been used.
 
It should also be noted that I did not use the 'World Plan' between the 9th and 14th of the month.
 
 
 
 
 
Current Usage: 574 Minutes
As of: 08/14/2012  (11:08 PM)
Last call to: NETH ANTILNA  (7  mins)
  
0500574
Total Allowance: 500 minutes/month
My Cycle Ends: 08/12/2012
NOTES: Please allow up to 48 hours for usage/call information to be displayed. Partial month minutes of use are pro-rated
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Anthony_VZ
Master - Level 3

I am sorry to hear about the problems with the minutes not being recorded correctly. I have copied your post to our privaet supoprt board so we can get more information from you. Please refer all correspondences there.

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TonyaD_VZ
Contributor - Level 3

We have not received a response in reference to your issue. Please repost if you are still experiencing a problem. Tonya D.

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