home phone messaging - will not accept incomming calls
Smile341
Newbie

I am new to FIOS and am unable to accept incomming calls on my home phone.  when i call the number, it goes right to vm, stating that the mailbox is full and not accepting messages.  I got the message retrieval number from the website, but when i call that, it says i have no new messages.  I spent 20 min on hold with verizon support, they told me that the residential portion of FIOS was sold to a company named Frontier, the number she gave me for them is a non working number.  does anyone have advice on how to fix this problem?  i have been paying for a service I have been unable to access for almost 2 months now, its very frustrating!

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woo-woo1
Newbie

turn off message "mailbox is full" and receive all calls.

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prisaz
Legend

Perhaps these links will help. What area are you located in? Are you now a Frontier Customer?

http://forums.verizon.com/t5/Frequently-Asked-Questions/Frontier-Transition-FAQs/m-p/191733

http://new.frontier.com/Welcome.aspx

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