home phone voice mail setup

mklmg
Enthusiast - Level 2

OK, just switched to FIOS from Optimum & my phone says "Voicemail msg. via phone co" 

 

How do I access this msg ? I tried #86, but it requires a PIN. How & where do I generate a PIN ?

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dexman
Community Leader
Community Leader

Welcome to Verizon Fios!

I would highly recommend downloading a copy of the "Fios Digital Voice user guide." It contains a lot of helpful information concerning the features available with the service.

On page #22 of the guide, it says that the starter passcode is the last four digits of the Digital Voice telephone number.

Once logged in, follow the prompts to set up the voice-mail, including the creation of a new passcode.

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dexman
Community Leader
Community Leader

Welcome to Verizon Fios!

I would highly recommend downloading a copy of the "Fios Digital Voice user guide." It contains a lot of helpful information concerning the features available with the service.

On page #22 of the guide, it says that the starter passcode is the last four digits of the Digital Voice telephone number.

Once logged in, follow the prompts to set up the voice-mail, including the creation of a new passcode.

mklmg
Enthusiast - Level 2

Thank you for responding, Dexman.