I have Verizon Digital Voice which includes Anonymous Call Rejection. I have enabled global anonymous call rejection. However, the telemarketers have gotten sly by modifying the caller ID string that gets sent to my phone. It is not really anonymous. However, it does not include an actual phone number. Rather, they are using alphabetic strings in the phone number field which says 'Anonymous' or 'Private' or 'Unavailable'. I have tried entering these strings into the phone number field of the ACR phone feature settings. However, it will allow only numeric strings in that field. How do I stop these nusiance calls from continuing? I have been on the 'Do Not Call' list for years, but these telemarketers ignore it, and without a phone number, I cannot report them. It's really gotten terrible lately. I hope that Verizon can HELP!!!!!
I can see how that would be really annoying. I have sent you a private message on the matter.
Privacy and Security
Anonymous Call Block <~~~~~~~
They have a bunch of privacy features that I found on the website, but the one you want to keep an eye on is Anonymous Call Block. just be aware of the limitations.
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Learn more |
We have the same problem, ACR will not block them because there is no number, the CID reads UNAVAILABLE/UNAVAILABLE. I agree with the OP, how can I report these calls if there is no number?
It got so bad, 19 calls in an hour one day, that I have anyone that is upstairs just hit the fax button on our AIO HP for any call that comes up Unavailable. It seems they don't like that because it has died down. One of the Unavailable calls claims to be The Red Cross wanting me to donate blood. I tell them they are liars because the CallerID says Unavailable with no number so leave me alone, this should not be allowed. But since they get a fax machine they have gone away. I thought the DNC list was supposed to stop this tactic, numbers are supposed to be displayed.
How do you block anonymous or Private or Unavailable calls? do you just hit *77 and thats it? thanks
*87 will deactivate *77
*77 Blocks the Blocker
*87 Allows the Blocker to complete
Anthony_VZ, I too am having this problem with "Unavailable" as the caller ID. Could you please inform me as well of what I can do to stop this? Does Verizon have a way of tracing these callers?
I am having this problem also. The calls come in at the same time every morning on the weekend. As I understand it there is a distinction between "unavailable" and "restricted". But it appears that any feature that might help with this issues is no longer available in PA. Additionally, if there is a soulution, verizon representatives have chosen to send via private text rather than making publicly available. Sounds a little suspicious and I don't do the conspiracy theory thing.
@Anthony_VZ wrote:I can see how that would be really annoying. I have sent you a private message on the matter.
Anthony please send me infor on this matter also, I want to be able to block unknown caller and no name with the phone number
can someone send me the info?
I do not think you can block Anonymus or Unavailable calls
I have FIOS digital voice and I block Private calls in one of the FIOS voice setup options
If you have digital voice you can use a free third party service called nomorobo.
https://www.nomorobo.com
This service limits robocalls numbers in nomorobo database to one ring on your phone.
We are getting some many spam/roboc lcalls that we a buying a call blocker device
i used *77 but it never worked .
Anthony_VZ, I'm having the same problem. I've had the same phone number for 34 years, but when Verizon started my Fios one week ago, I've received 49 calls from 21 different phone numbers - all but two from ADT Security related vendors. Verizon must have sold my number to them, but won't help. They just keep referring me to the instructions to block calls, but Verizon limits me to blocking only 10 of the 21 (so far) phone numbers. The Anonymous Blocking doesn't work because the callers label themselves as Unavailable, Unknown, or California. Please send me whatever you sent to BobTheTechGuy in 2011. Thank you.
For severe cases you guys might want to reach out to the Verizon Unlawful Call Center
The Verizon Unlawful Call Center (UCC) specializes in calls that fall into one of the categories listed below. To use the services of the UCC, you must be willing to take legal actions against the caller.
Examples of unlawful calls:Verizon regularly works with Law Enforcement agencies to resolve unlawful call complaints. The Law Enforcement agency investigates all calls involving bodily harm, bomb threats and kidnapping.
- Threat to Life (yours or someone else's)
- Bomb Threats
- Bodily Harm
- Excessive Obscene or Harassing Calls (The definition of excessive varies by state but generally means more than two to five calls.)
- Kidnapping
Unwanted Calls are usually not against the law and typically include:*If calls of this nature are deemed excessive, and you are willing to prosecute, we will handle as an unlawful call.
- Fax calls
- Hang-up calls
- Computer calls
- Solicitation calls
- Telemarketing calls
- Debt collection calls
- Obscene or Harassing Calls*
If you want to establish a case, call the Verizon Unlawful Call Center at
1-800-257-2969, Monday - Friday, 8:30 a.m. - 5 p.m. with your complaint number to open a case.If you want to hear a recorded message about how to use Call Trace, call
877-TRACE4U (1-877-872-2348) at any time. To reach the Verizon Unlawful Call Center please call 1-1-800-257-2969. Their hours of operation are Monday - Friday 08:30 a.m. - 5:00 p.m.
Verizon will store Call Trace information for 90 days. You will be notified within 30 days if there is enough Call Trace information to be sent to a law enforcement agency. The action taken by law enforcement may vary by area. The records of all traced calls will be released to a law enforcement agency only.
See also:Legal Process Compliance
Security Control Center
Anthony_VZ....We've had FIOS for years but we recently switched to Digital Voice service in the last couple of weeks. Now we are getting all these Private/Announ/Funny phone numbers that did not get thru before to our home
What is the quick fix for this.....it's getting annoying. *77 does not aleviate these calls
Thanks
Increasing the number of telephone numbers that can be blocked from 10 to 100 would help.
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