inbound calls when it rains
jclasts
Newbie

I have reported my phone several times to a computer and I feel I need to talk to a person. My phone will ring short rings, then it will say line in service and I am not on the phone, then it will say no line available. It talk several minutes before a dial tonecomes back and you can only make outbound calls with a lot of noise and static. Sometimes it will ring,answer it and you can hear two other people talking but you cannot speak. When I make a ticket a few minutes later the computer will call and the phone bill work and then it is back to same issue. If you check my account you will see the reported trouble several times. Please fix and we need to speak to a person and not a computer

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LawrenceC
Moderator Emeritus

Hello jclasts,


This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly.  Please visit Contact Us, or our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.  You will be able to reach a Verizon support agent through these portals.

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