no landline service! no option to schedule a repair earlier than 3 days!
purslane1
Newbie

this is ridiculous. how can I contact verizon if I have no phone? there is no email address, and the support feature on this site wouldn't let me schedule an appointment until Friday!!! no sercice since Tuesday night!

I don't have a cell- so no phone! need to schedule now!

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KaLin
Khoros Partner
Khoros Partner

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board. you will find a link to the private board where you and the agent may exchange information.

To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

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Verizon_Support
Customer Service Rep

We have not heard back from you on this issue. We are closing your case, but please let us know if you need anything else. Thanks for choosing Verizon and have a great day!
-Amanda_M

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