no phone dial tone. DSL computer OK.
FILIPPA1
Newbie

No phone dial tone.  DSL computer OK.  90 years old.  How do I report the problem to Verizon and get phone service again — since I can't telephone them them!  I need the phone for emergency purposes. 

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LawrenceC
Moderator Emeritus

Hi FILIPPA,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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Edg1
Community Leader
Community Leader

Log into the support page on the Verizon website and start a chat they will be able to schedule a technician. 

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