online voicemail
Enthusiast - Level 2

I go online just about every day to check my voice mail.  I've learned that even if it says there is no voice mail, if I refresh the voicemail screen, there is, in fact, sometimes voice mail.  I was expecting a voice mail from yesterday but the online check revealed nothing.  I refreshed the voice mails screen and again nothing.  I logged out and tried again a while later with the same result.  Then I was able to get to the phone where the dial tone told me I had voice mail.  In fact, there was the one I was expecting yesterday, and also one from each of the two prior days.  I prefer to check voice mail online, but obviously that's not currently a reliable method.  Anyone have an idea why or what I might try to fix the problem?

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