supervisor has never called me back
efb1
Newbie

I have been without phone service since June 6.  Verizon keeps telling me my repair problem will be fixed the next day and it never happens.  I have been uable to speak to any supervisor about this eventhough i leave my number and they never call me back.  today when i called again, i was told i needed to schedule a repairman to come to my house eventhough last week i was told it was an area cable outage.  no one has any idea what the real issue is or what it being done to repair it.

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Re: supervisor has never called me back
LawrenceC
Moderator Emeritus

Hi efb,

You currently have a support case open for this issue.  Please continue to respond in that thread, as the support agents assisting you will be looking there for any updates from you.

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Re: supervisor has never called me back
efb1
Newbie

how is this going to get my phone service repaired?

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