telephone problems
mportela
Newbie
hi i have for abouth 2 hours trying to get help by phone o live chat because my phone do no work
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ElizabethS
Moderator Emeritus

I believe that is only available during business hours. Have you tried this:

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

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