An Accepted Solution is available for this post.
urgently need to block a phone number
CptWeo
Newbie
‎07-25-2009 07:47 AM
I need to block a phone number and I need detailed instructions on how.  There are like 30 threads on this forum and all have different instructions and all seem outdated.  I need this number blocked ASAP! Please help 😞
0 Likes
Reply
7 Replies
An Accepted Solution is available for this post.
ElizabethS
Moderator Emeritus
‎07-25-2009 07:53 AM
If you go here, you'll find a number of contact options for Verizon services. I'm sure that one of them can help with your issue.
0 Likes
Reply
An Accepted Solution is available for this post.
CptWeo
Newbie
In response to ElizabethS
‎07-25-2009 08:41 AM
{please keep your posts courteous} 
Message Edited by ElizabethS on 07-25-2009 10:46 AM
0 Likes
Reply
An Accepted Solution is available for this post.
CharlesH
Specialist - Level 1
In response to CptWeo
‎07-25-2009 08:50 AM
TO TURN ON/OFF OR ADD NUMBERS TO YOUR CALL BLOCK LIST:
  1. Lift the handset and listed for the dial tone.
  2. Press * 60.
  3. Listen to the recording for instructions on how to turn your Call Block service on or off, and how to change or review your Call Block list. The phone numbers you enter on your Call Block list will be repeated to you.
  4. You may add the number of the last person who called you to your Call Block list by following the recorded instructions. If the last person who called invoked the privacy option (dialed *67), you will hear a recording telling you the number is a private number. If your list becomes full, erase one number so you can add another.

If you are still having issues, send me a private PM and I can take a look at your account for you!

0 Likes
Reply
An Accepted Solution is available for this post.
TEM3
Enthusiast - Level 3
In response to CharlesH
‎11-30-2009 03:23 PM

*60 does not work.  Why not??

0 Likes
Reply
An Accepted Solution is available for this post.
itsnotthathard
Newbie
In response to TEM3
‎12-02-2009 03:39 PM

Yep. *60 doesn't even connect. Why is it so hard to find answers to simple questions? Why isn't there a support item: HOW TO BLOCK PHONE NUMBERS. DONE!

0 Likes
Reply
An Accepted Solution is available for this post.
MisplaceDreamer
Enthusiast - Level 3
In response to itsnotthathard
‎12-09-2009 11:37 AM

contact your local cust srvc group, 800-Verizon.

You may need to add a feature to ur acct. Such as call block. if it wont connect, its probably bc you dont have it on your acct.

not only that but you'll wanna double check to make sure the number is something you can have blocked.

Landline cannot block callers from outside calling areas, cell phones or business numbers (800 #s)

Or if they're coming in as "private" then you may need to look at another option.

Hope this helps!

-K

0 Likes
Reply
An Accepted Solution is available for this post.
robxr4ti
Enthusiast - Level 2
‎12-09-2009 05:25 PM

You want to add the feature called Call Intercept.  It costs about $6 a month and allows you to block up to 20 phone numbers

http://www22.verizon.com/ResidentialHelp/Phone/Calling+Features/Call+Intercept/Call+Intercept.htm

0 Likes
Reply