very poor verizon service
firefoxy196648
Enthusiast - Level 2

there is a high noise level on my land line phone also my computer service through verizon is very slow they want to force me use fios better to change my phone company the company says they will charge me to come down because i dont have there extra money service contract  they are the worst

0 Likes
Reply
2 Replies
LawrenceC
Moderator Emeritus

Hi firefoxy196648,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

0 Likes
Reply
Verizon_Support
Customer Service Rep

Due to no response, we have closed your private support case. Please make a new post anytime you need help.

- Jose_VZ

0 Likes
Reply