ActionTec MI424-WR Router Issue

KeithWeisshar
Newbie
When I use Steam to refresh a large list of game servers my internet connection freezes for several minutes.  I also get an NAT Error connection pool is full.  Also when will there be a new firmware for the MI424-WR.  My firmware version 4.0.16.1.56.0.10.7.
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Fios_Guy
Newbie
I can't answer the questions about Steam. The new firmware 10.11.3 is scheduled to be released to all customers by 1/31/09. However, the schedule is subject to change.
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Provider7
Contributor - Level 3

Looks like you have the latest firmware revision. Here's a link to keep you up to date.

http://www2.verizon.net/micro/actiontec/actiontec.asp

Apparently, certain games and the verizon actiontec routers don't co-operate well together. Problems occur when the game is trying to ping servers to refresh them or when a game needs muti-ports opened.  The router can't open enough ports due to it's small nat cache size.  Unplugging your router will clear out the nat table, but this is only a temporary fix.

One workaround is to use the actiontec as a bridge to another router, then wiring your computer to the new router.

Here's a post you may find interesting...CLICK HERE

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Telcoguru
Master - Level 1
The ActionTec router has a small NAT table. When you run Steam the NAT table is overloaded and freezes up the ActionTec. The new firmware that is being pushed out by the end of January is going to increase the size of the NAT table so that should help in your case.
Message Edited by Telcoguru on 01-09-2009 07:40 AM
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philhu
Contributor - Level 1

What will the new NAT table size be?  I am curious, because it is 1k now, with a 4 MINUTE port connection timeout

My Netgear is 128k, with a 45 second idle connection timeout

I hope they substantially increase it and change the connection timeout to 45 seconds or so.

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Telcoguru
Master - Level 1
Right now it is 5000 entries. It will increase to 7500 entries with the new firmware that is being pushed out.
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Provider7
Contributor - Level 3

@Telcoguru wrote:
Right now it is 5000 entries. It will increase to 7500 entries with the new firmware that is being pushed out.
And this is just one of the updates. There are a ton of improvements they are making with the next firmware roll out.  For now...To get you going ...bridging it the best bet.  When they do roll out the next firmware update I hope you guys will let us know how it works out for your situation,..
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zdenneh
Newbie

I really hope the firmware update helps my situation. Here is my problem:

2 or 3 times every day my Actiontec Router drops ALL wireless connections. (I only have 2 wireless connections: my ps3 and my laptop. It will drop the wireless regardless if I have both connected, just the ps3 or just the laptop)

I live in a townhouse with several wireless networks in range but i've tried every single channel and it doesn't matter which one I'm using.

When it drops all of the connections it usually stays down for about 10 minutes. Usually I will just turn it off and back on again and it starts to work again. But then it may drop everything again within minutes or a day later.

If I plug in wired it works fine and doesn't drop, but unfortunately that isn't possible for my ps3 which is too far away from the router.

We have 2.4 ghz phones but they are not the issue because it never drops when they are in use and I've tried disconnecting all of the phones but didn't help.

It's not the signal  (my ps3 shows it to be around 95-100% signal and I can sit right next to the router with the laptop and it doesn't make a difference)

Possible solutions I'm considering:

1. Ditch Verizon (I only have Verizion for internet access and the home phones; we use Directv)

2. Ask Verizon to send me a new Actiontec (I'm already on my second one)

3. Buy another router and bridge to it through the Actiontec

4. Give up on wireless altogether. See powered ethernet

5. Pay to have someone come out and run an ethernet connection into the living room where my ps3 is.

Any advice appreciated! I've been dealing with this issue for long enough!

Message Edited by zdenneh on 01-14-2009 12:00 PM
Message Edited by zdenneh on 01-14-2009 12:03 PM
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Provider7
Contributor - Level 3

If your modem is fed by coax there is another option:  Using a NIM100 (assuming there is coax near your ps3)  Here is a great post describing how these TiVo users send their data thru coax using these Nim's    CLICK HERE

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Telcoguru
Master - Level 1
Verizon doesn't use NIMs anymore. The only to get one would be an online auction site or classified.
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zdenneh
Newbie
I don't have any other coax points in my house so it wouldn't work for me anyway. The Directv box plugs into something that looks like a coax but i don't think it's exactly coax and even if it was I don't think it's in any way connected to the coax that verizon installed that runs into my router.
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red2001tj
Newbie

Just an FYI, I have been using bridging to get around the small NAT table for over a year. Worked wonderfully until the remote DVR feature was released. I was unable to activate the remote DVR service with the second router in place. After ~3hrs on the phone with verizon techs, we were able to get remote DVR working by returning everything back to the standard Veriozon setup, so now I have the small NAT table problem again. Since Remote DVR is now activiated, I'm going to attempt to put the second router back in place and see if remote DVR continues to work. In any case, I will have to go back to the other router because the small NAT table is unacceptable.

Here's the thread in the TV forum: link

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Provider7
Contributor - Level 3
Check out this post, it has some good links for bridging your router.  CLICK HERE
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OldScientist
Newbie

I have the same MI424-WR as we all do.  After finding that local net static addressing does not work, I actually got through to an ActionTec

technician in September.  He said that the firmware was so buggy that anything more than default (as in hard reset) wireless and router

behavior would not work.  Sunday (1/11/08) I called them again to ask whether the firmware was fixed and whether MAC filtering worked.  He

said only that version 11.3 has been released and other information (what works and what doesn't) must be obtained from Verizon.  I said

that the Verizon people available on the phone are clueless; he said 'too bad'.  I called Verizon today and was told that anything beyond

making an internet connection work and getting email was out of scope for them.  She could tell me nothing more about the router

even though they supplied it!  Polite, but useless.  I have decided to bridge from Verizon's box to a Linksys wireless router and to disable

all other MI424-WR functions.  It is sort of stupid to abandon their equipment this way, but with support like that I think it is the best option.

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mrags2000
Enthusiast - Level 3
Best way to go is piggy back another router off actiontec and disable wireless in actiontec. That's what I did and I went from not even seeing the router in my basement to 4 bar signal strength!!!  A lot of people love to complain about the router but you did get it for free.
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zdenneh
Newbie

@mrags2000 wrote:
Best way to go is piggy back another router off actiontec and disable wireless in actiontec. That's what I did and I went from not even seeing the router in my basement to 4 bar signal strength!!!  A lot of people love to complain about the router but you did get it for free.

I don't think my problem with the Actiontec has anything to do with a weak signal. It drops all wireless connections 2 or 3 times a day and it doesn't matter if my laptop is sitting directly next to the router. It generally shows 95-100% wireless signal on the ps3 and 4 bars on the laptop. I guess I just need to go out and buy a new router and try it out. I'm just so tired of this Actiontec dropping the wireless connections and requiring a reboot. It's literally every single day. I'm just hoping the new firmware supposedly coming out on the 31st may actually fix the Actiontec. I might as well wait a couple more weeks for that before going out and buying a more capable router.

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Telcoguru
Master - Level 1
Zdenneh are any of your wireless computers Macs?
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Provider7
Contributor - Level 3
Zdenneh , Have you tried calling our customer support?  It could be the actiontec if your loosing connections to both laptop and ps3 at the same time.  Have you tried hitting the reset on the back of the router to set the router back to it's default values?
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zdenneh
Newbie

@Provider7 wrote:
Zdenneh , Have you tried calling our customer support?  It could be the actiontec if your loosing connections to both laptop and ps3 at the same time.  Have you tried hitting the reset on the back of the router to set the router back to it's default values?
I've spoken to customer support at least 5 or 6 times. Basically, they have told me that I've tried everything they recommend and unfortunately there is nothing they can do because they can only guarantee a wired connection. I've reset the router, tried every channel, lowered the beacon interval interval to 50, set the firewall to minimum security, turned broadcast ssid off - nothing works.
Message Edited by zdenneh on 01-15-2009 11:59 AM
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zdenneh
Newbie

@Telcoguru wrote:
Zdenneh are any of your wireless computers Macs?
No. I just have the ps3 and a Dell laptop. The Dell laptop actually busted a couple of weeks ago and I'm still having the drops so it has nothing to do with the configuration of Windows XP.
Message Edited by zdenneh on 01-15-2009 11:39 AM
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