Billing / New Plan Interface

djustins
Enthusiast - Level 1

When I go to "change/update plan" section of my portal, i see the following image: 

image

When i select this plan, my "new price" plan turns to $89.99 ? I look through the specifics of the detail listed and it should equaly $49.99 + fees, but i'm unable to opt-in for this specific offer. 

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jonjones1
Legend

@djustins wrote:

When I go to "change/update plan" section of my portal, i see the following image: 

image

When i select this plan, my "new price" plan turns to $89.99 ? I look through the specifics of the detail listed and it should equaly $49.99 + fees, but i'm unable to opt-in for this specific offer. 


Total dependent on if you already have a contract. Or if the offer is no longer offered.

call 1-800-VERIZON but do not change any plan or anything on the phone or chat.

keep saying I am only seeking information on the price discrepancy. And do not click any account buttons or you may be in a pickle. Be cautious.

LawrenceC
Moderator Emeritus

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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