If I try to go on a website it will not load and pop up with the message "This site cannot be reached The connection was reset" When I reload the page the same message pops up. The parental controls are off but it still happens.
@Marza wrote:If I try to go on a website it will not load and pop up with the message "This site cannot be reached The connection was reset" When I reload the page the same message pops up. The parental controls are off but it still happens.
That is an issue on their end usually and not your service.
a good way to test this is if you have a cell phone open the web browser on the phone type in the URL and see if it’s reachable.
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