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Constant connection drop from 08/17

NileshP1
Newbie
‎08-19-2018 06:11 PM

Constantly facing connection drop issue from Friday evening (08/17). Everytime have to restart the router. Any one facing the same issue?

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jonjones1
Legend
‎08-20-2018 02:29 AM
@NileshP wrote:

Constantly facing connection drop issue from Friday evening (08/17). Everytime have to restart the router. Any one facing the same issue?

Did you call Fios 1-800-VERIZON?

you may have a bad router, bad ont or another issue in your area.

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CRobGauth
Community Leader
Community Leader
‎08-20-2018 09:29 AM

More info is helpful.

Where are you located?
Any error conditions on router?

Is it wifi or direct connect?

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