DSL slow-want faster speed

upgradeseeker
Newbie
We live in the middle of nowhere and our DSL speed is horrible. Does anyone know of a contact to encourage Verizon to upgrade the substation from 3Mb to 9Mb??
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smith6612
Community Leader
Community Leader

What modem do you have? If it's one that we can pull Transceiver statistics from, we'll be able to see how good of a line you have, to see if you're able to get a higher speed.

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