Fios cable still not buried

Jillybean3
Newbie

We moved back into our renovated house over 15 months ago and the Fios cable is still laying loose on the grass with red tap on it.  How do I get Verizon to come out and bury it?  I just called and the wait time is 60-90 min.  Not doing that.....

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Edg1
Community Leader
Community Leader

Log in to your verizon account and under support go to "other support issues" and you can do a chat or by phone have an agent call you by providing your number. 

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CRobGauth
Community Leader
Community Leader

You can also contact support on twitter @verizonsupport

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