Login to Actiontec MI424WR Router

[unc1998]

I'm trying to logon to my Actiontec Router, but after going to http://192.168.1.1 and typing in admin then password, I get Login failed, please try again.  I've reset the router by using the button on the back.  Any other suggestion or password combo's out there that might work?

[Justin46]

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@unc1998 wrote:

I'm trying to logon to my Actiontec Router, but after going to http://192.168.1.1 and typing in admin then password, I get Login failed, please try again.  I've reset the router by using the button on the back.  Any other suggestion or password combo's out there that might work?

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The password should be the serial number of the router. You can find it on a label on the router.

Originally Verizon used admin and password as the default after a reset, but someone created some hack documentation about how to get into many routers remotely that used the default login information, so Verizon changed the default password to be the serial number, thus making it unique for each router.

And don't be fooled by the extra characters displayed in the password field, that is just a lame method of hiding the password you are entering from the prying eyes of your spouse looking over your shoulder. 

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248

[squeekerd1]

Please forgive me I've tried your suggestions and still can't log in.  I double checked and I have a actiontec MI424WR.  I've reset the router multiple times and used user = admin and password = password, password1, serial number, password on label Q$xxxxxx and still can't log-in.  I assume the password is case sensitive. Not sure what I'm doing wrong. 

[TemporaryUser9]

This may be a stupid question but, the serial number is below the bar code, right? and is the user name anything different?

[viafax999]

Wish somebody would mark this thread as solved so people don't keep resurrecting every year or so.

[FCCzar]

And how exactly does this cause a problem for you?

[Anti-Phish1]

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@unc1998 wrote:

I've reset the router by using the button on the back. 

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If you've reset the router by pressing the button in the back, the router should prompt you for a new user name and password the first time you access it. 

If you weren't prompted for a new user name and password, you probably did't hold the button in long enough.  You need to hold it in until all the lights on the router go out (10-15 seconds).

[JOSEm441]

Sorry to revive a zombie thread. When I

try to login after resetting the modem as described I see this box. I use admin and  the serial # Tyxxxxx and eventually am able to get in. Question is there a way to save the password (as I was able to do on a Westell 7500 or 6100)  as I was able to do when I had DSL. Thanks in advance, Josea

[Anti-Phish1]

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@JOSEm441 wrote:

Question is there a way to save the password (as I was able to do on a Westell 7500 or 6100)  as I was able to do when I had DSL.

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Whatever password you enter should be saved when you click OK.

If the password is not being saved, your router is bad.

[JOSEm441]

thanks a lot  Anti-Phish, I was going nuts with this.. When the tech set it up he did not give me any manual(s) either. I did find it online eventually . Once I get this sorted, can you have more than 1 login to the router? (just curious)

[smith6612]

The router supports multiple logins. I believe it has a limit of about 5 logins at once. Not positive but I know multiple logins was possible in older firmware builds at least.

[JOSEm441]

Thanks Smith6612,  you are spot on, I eventually did find the dialog for multiple logins, 5 is default, 10 is max (wiht the MI424WR-Gen3I).  I set it to 1.

[smith6612]

You're welcome 🙂

'Grats on the FiOS by the way.

[Anti-Phish1]

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@JOSEm441 wrote:

I eventually did find the dialog for multiple logins, 5 is default, 10 is max (wiht the MI424WR-Gen3I).  I set it to 1. 

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I don't recommend setting it to one.  If you were to close your browser without formally logging out of the router, you would not be able to get back in until the session timeout expires.

[Hubrisnxs]

If you're doing the factory reset and not seeing this screen, then you aren't holding in the reset button long enough

[squeekerd1]

How long do you hold it in for?  I held it for over a minute and nothing changed on the router until I released the button.  When I hit the router again I just had the regular login.

[CHRONOS86]

I'm Also having trouble trying to do a factory reset, i hold the reset button for over a minute , i still dont get the new use name screen. and i cant figure out the default password/username .

[JOSEm441]

CHRONOS86, exactly which version of the modem do you have? with the Mi424WR Rev I; I do not see the screen mentioned above. I hold it for 10 seconds, then all lights go out, the lights come back on and the password is set to whatever the default was (on the label). No matter what version of modem you have, are you using a paper clip or something that is thin enough to enguage the reset button?

[CHRONOS86]

yes its the rev 1, tried hitting the reset button for over a minute, when i release the button all the lights go off , but not when im still holding it, and i never get the enter new user name screen shown above, i just get a login screen, i tried enter Admin as my username and the login password written on the modem, i even tried using password as the password, still cant login.

[JOSEm441]

When you type the password do you see the extra characters? (you should) IF you do not see them make sure java script is enabled in your browser.

[CHRONOS86]

Yea i see the extra characters when i type in the password.