I been calling Verizon since November 2020 about getting Verizon fiber done at my new home. I was told by their techs they will submit a ticket. I followed up multiple times and finally got a date of February 17th, 2021 and my move in date was February 8th, 2021 so I was okay with that. I get a call saying engineering isn’t ready yet and I’d have to wait until March 24th, 2021. I was fine waiting since I have no other choices. Yesterday they finally put the fiber under my front lawn so I thought they would be all set for March 24th. I get a phone call from Verizon saying the engineer team isn’t ready to come out so I have to change my order to April 21st. All my neighbors have Verizon running at 1 Gig. I noticed multiple Verizon steel plates on yards and they have fiber line running out of them to my neighbors homes. My house is 5 houses down from the closest Verizon steel plate. One of my neighbors even have their fiber coming from Verizon steel plate 5 houses away and the fiber is running across the end of all the drive ways. I have had no internet since February 8th and I am an essential worker for the Sheriff’s Office. I really could use some help.
Hi Cindysaysana,
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