Trouble connecting Android and Google Chromebook Devices on FIOS Gig Speed Internet
ldd4774
Newbie

Hi everyone, I just started Verizon Fios Gig Speed Internet and I can connect all my devices except for my two kids Dell Google Chromebook and my wife's Samsung 21 Galaxy Android Phone.  I have a hotspot and tried these devices on the hotspot and they get Wifi so I know it's something with the router or the Google settings.   All of our other devices (Apple, Windows 10 products) all work.  

All the devices recognize our network/router and says connected but no Wifi.  I also tried changing DNS to google and still no luck.  I did speedtests in the areas the google devices are located and they all clock in around 500-700 mb speed so speed is not an issue either.  Anyone have any solution?

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Cang_Household
Community Leader
Community Leader

Have you enabled Home Network Protection, Parental Control, and/or MAC address blocking?

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