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Upgraded to Win 7 Pro lost internet connect

I had FiOS internet installed, but at the exact same time my desktop computer blew it brains, so I never established internet connection through my computer. I purchased a new HP desktop with Win 7 Home Edition operating system, and yesterday I set it up. I used the FiOS disk given to me by the technician and with it easily established connection to the internet. I then installed a desktop email program (Thunderbird), and installed Microsoft Office 2003, and then via installation disk updated Win 7 Home Edition to Win 7 Professional. When the desktop loaded I noted none of the programs I installed were there, and I was unable to connect to the internet. I then inserted the FiOS Disk into the Disk Drive, but I could not establish a connection to the internet.

Comments

MrsMark

riacroix3,

Check to see if the programs are in your all program area. If so you can place it back on your desktop. As for your internet connection. Are you connecting wired or wireless? If wireless, simply make sure the router is on and check for all connections. When you see your network, select connect and place is password. Hopeful this offered you some help.

MrsEd

rlacroix3

MrsEd ... I want to thank you for taking the time to respond to my problem. I am not a computer person so forgive me if I say something stupid ... a friend suggested when I installed the Win 7 upgrade (to Pro) I possibly over-wrote (or deleted) the driver for the Ethernet card. So I went to HP's site and tried to determine the correct Ethernet card and the appropriate driver. I downloaded the driver (at work), burned it to a CD, and need to bring the CD home to install the driver (keeping my fingers crossed). Hopefully this will solve the problem. Again, thanks for the response.

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