This just released malware targets routers. What make/model routers does FiOS use and has Verizon completed patching? What do customers need to do to verify their systems are protected?
Solved! Go to Correct Answer
Verizon uses several different models.
All by ActionTec.
Would need to see if this vulnerability affects them.
Verizon uses several different models.
All by ActionTec.
Would need to see if this vulnerability affects them.
Current list of affected routers. No ActionTec routers yet.
Affected Systems
Linksys Devices:
E1200
E2500
WRVS4400N
Mikrotik RouterOS Versions for Cloud Core Routers:
1016
1036
1072
Netgear Devices:
DGN2200
R6400
R7000
R8000
WNR1000
WNR2000
QNAP Devices:
TS251
TS439 Pro
Other QNAP NAS devices running QTS software
TP-Link Devices:
R600VPN
Thanks Doug! That's a relief! We also use ActionTec G1100 Gateway.
@Linhow01 wrote:Thanks Doug! That's a relief! We also use ActionTec G1100 Gateway.
There is no such router. This is the second poster with incorrect information
the Fios Quantum Gateway Router G1100 is not an Actiontec Router.
fios Quantum Gateway Router is made by Greenwave Technology not Actiontec.
and Doug was the original poster.
Can you amplify this comment a bit?
I've had nothing but FIOS provided Actiontec routers since signing up for the serivce in 2007. I understand that Fios also provides the Greenwave Tech router and that the two companies (Greewave Tech and Actiontec) are unrelated, but the way your responses are phrased makes it sound like there is no such thing as an Fios branded Actiontec router. Did Fios stop installing them recently?
The MI524 line of rotuers were made by Actiontec.
The latest Quantum routers are made by Greenwave.
I haven't seeny any documentation that says either of these rotuers are succeptible to this issue.
Doesn't mean they aren't, but no public info I have seen says they are.
If anyone can find info, it would be good to post here.
Updated 6/6/18
https://arstechnica.com/information-technology/2018/06/vpnfilter-malware-infecting-50000-devices-is-...
Asus Devices:
RT-AC66U (new)
RT-N10 (new)
RT-N10E (new)
RT-N10U (new)
RT-N56U (new)
RT-N66U (new)
D-Link Devices:
DES-1210-08P (new)
DIR-300 (new)
DIR-300A (new)
DSR-250N (new)
DSR-500N (new)
DSR-1000 (new)
DSR-1000N (new)
Huawei Devices:
HG8245 (new)
Linksys Devices:
E1200
E2500
E3000 (new)
E3200 (new)
E4200 (new)
RV082 (new)
WRVS4400N
Mikrotik Devices:
CCR1009 (new)
CCR1016
CCR1036
CCR1072
CRS109 (new)
CRS112 (new)
CRS125 (new)
RB411 (new)
RB450 (new)
RB750 (new)
RB911 (new)
RB921 (new)
RB941 (new)
RB951 (new)
RB952 (new)
RB960 (new)
RB962 (new)
RB1100 (new)
RB1200 (new)
RB2011 (new)
RB3011 (new)
RB Groove (new)
RB Omnitik (new)
STX5 (new)
Netgear Devices:
DG834 (new)
DGN1000 (new)
DGN2200
DGN3500 (new)
FVS318N (new)
MBRN3000 (new)
R6400
R7000
R8000
WNR1000
WNR2000
WNR2200 (new)
WNR4000 (new)
WNDR3700 (new)
WNDR4000 (new)
WNDR4300 (new)
WNDR4300-TN (new)
UTM50 (new)
QNAP Devices:
TS251
TS439 Pro
Other QNAP NAS devices running QTS software
TP-Link Devices:
R600VPN
TL-WR741ND (new)
TL-WR841N (new)
Ubiquiti Devices:
NSM2 (new)
PBE M5 (new)
Upvel Devices:
Unknown Models* (new)
ZTE Devices:
ZXHN H108N (new)
@CRobGauth wrote:Verizon uses several different models.
All by ActionTec.
Would need to see if this vulnerability affects them.
No Verizon’s Quantum Gateway G1100 is made by Greenwave Technology
not Actiontec.
D-Link DIR-825, ActionTec MI424WR Rev. A - I (minus H), and Greenwave G1100 are the routers Verizon has provided with FiOS.
The only legible identification on my router is "Fios Quantum Gateway". When I check the instruction manual, it says Verizon automatically handles all firmware updates, and there is no way for users to update. We need information from Verizon to clarify this.
@jhecht wrote:The only legible identification on my router is "Fios Quantum Gateway". When I check the instruction manual, it says Verizon automatically handles all firmware updates, and there is no way for users to update. We need information from Verizon to clarify this.
Good luck. Greenwave makes the routers and does the firmware for Verizon.
verizon Fios sends out updates when they feel the need.
You don’t need clarification from a customer helping customer forum.
1-800-VERIZON call them and see what they say. Choose tech support.
I just asked tech support, but I think I was only dealing with first level. He told me that firmware is automatically downloaded, but couldn't tell me if any already has. He said there was nothing I could do on my end--it is automatic. I'm surprised there has been no public announcement to Verizon customers. So I don't know how concerned I should be.
is there a VPNfilter malware patch available for the G1100 router? where does one download it?
Thanks!
meng1131
@meng1131 wrote:is there a VPNfilter malware patch available for the G1100 router? where does one download it?
Thanks!
meng1131
Unfortunately Verizon sends out updates and or patches when received from Greenwave Techonologies there are no sites for you to download as a stand alone.
Is the FiOS Gateway router susceptible to this issue?
Cybersecurity researchers have identified that foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide [1] [2]. The actors used VPNFilter malware to target small office/home office (SOHO) routers. VPNFilter malware uses modular functionality to collect intelligence, exploit local area network (LAN) devices, and block actor-configurable network traffic. Specific characteristics of VPNFilter have only been observed in the BlackEnergy malware, specifically BlackEnergy versions 2 and 3.
The Department of Homeland Security (DHS) and the Federal Bureau of Investigation (FBI) recommend that owners of SOHO routers power cycle (reboot) SOHO routers and networked devices to temporarily disrupt the malware.
DHS and FBI encourage SOHO router owners to report information concerning suspicious or criminal activity to their local FBI field office or the FBI’s 24/7 Cyber Watch (CyWatch). Field office contacts can be identified at www.fbi.gov/contact-us/field. CyWatch can be contacted by phone at 855-292-3937 or by email at CyWatch@fbi.gov. Each submitted report should include as much informaiton as possible, specifically the date, time, location, type of activity, number of people, the type of equipment used for the activity, the name of the submitting company or organization, and a designated point of contact.
DescriptionThe size and scope of this infrastructure impacted by VPNFilter malware is significant. The persistent VPNFilter malware linked to this infrastructure targets a variety of SOHO routers and network-attached storage devices. The initial exploit vector for this malware is currently unknown.
The malware uses a modular functionality on SOHO routers to collect intelligence, exploit LAN devices, and block actor-configurable network traffic. The malware can render a device inoperable, and has destructive functionality across routers, network-attached storage devices, and central processing unit (CPU) architectures running embedded Linux. The command and control mechanism implemented by the malware uses a combination of secure sockets layer (SSL) with client-side certificates for authentication and TOR protocols, complicating network traffic detection and analysis.
ImpactNegative consequences of VPNFilter malware infection include:
DHS and FBI recommend that all SOHO router owners power cycle (reboot) their devices to temporarily disrupt the malware.
Network device management interfaces—such as Telnet, SSH, Winbox, and HTTP—should be turned off for wide-area network (WAN) interfaces, and, when enabled, secured with strong passwords and encryption. Network devices should be upgraded to the latest available versions of firmware, which often contain patches for vulnerabilities.
Rebooting affected devices will cause non-persistent portions of the malware to be removed from the system. Network defenders should ensure that first-stage malware is removed from the devices, and appropriate network-level blocking is in place prior to rebooting affected devices. This will ensure that second stage malware is not downloaded again after reboot.
While the paths at each stage of the malware can vary across device platforms, processes running with the name "vpnfilter" are almost certainly instances of the second stage malware. Terminating these processes and removing associated processes and persistent files that execute the second stage malware would likely remove this malware from targeted devices.
ReferencesI didn't see that Actiontec routers are subject to the malware virus.
Anyhow, can someone at Verizon confirm?
This is a peer to peer support forum.
Won't see a response from Verizon here.
If you have an actiontec, you could try reaching out to them.
I was on the ActionTec support site and they say all updates for Verizon's routers will be handled by Verizon. ActionTec won't supply them.
@FamilyCTO wrote:I was on the ActionTec support site and they say all updates for Verizon's routers will be handled by Verizon. ActionTec won't supply them.
This is something I have repeated over and over on this forum.
Actiontech and Greenwave supply the updates to Verizon. Verizon sends them out if they desire or deem it necessary.
This is also the way verizon wireless did updates. When they were good and ready.
you can see they are doing the same on Fios. You want faster and better updates but a better router like an Asus or Netgear etc.
Hi,
I reset my Quantum Gateway router with the red button on the back, made sure auto refresh was turned on and changed the original issued PW to a new one. Sgould I power cycle it just to be safe? Will the PW change prevent the firmware updates that Verizon pushes out to their routers since Verizon does not know the PW now??
Thanks.
Susan
Start a new topic or ask questions in the open forum.
