cannot access to pan.baidu.com

[david_jungle]

Hello, I cannot access to pan.baidu.com since last week. I can access by using my AT&T phone data. So I think the issue should be in the Fios Internet. Anyone can help on it? Thanks.

[Cang_Household]

I could not ping pan.baidu.com either. I am in NYCMA. Other CLs can chime in from other regions, such as MA and PA.

[dexman]

I am in the Boston area and also could not ping the website. 🤔

[gs0b]

I can't reach it from eastern PA, either.

An online ping test tool(*) does reach it from some locations, but not all.  This may not be a Verizon specific problem.  To ask Verizon for help, you'll need to reach out to them as we're mostly other users here. I suggest chat or tweet @VerizonSupport.

(*) https://www.site24x7.com/ping-test.html

[KingSana]

I could not load into that website either，however I could use it on phone internet. Please Help. 

[xmseraph]

please take a look at this issue, important stuff are backing up on that cloud disk.

[gs0b]

Folks, you're talking mostly to other customers here.  This forum is NOT VERIZON SUPPORT.

Please contact Verizon through there support channels.  For best results, I suggest using chat or tweeting @VerizonSupport.

[Ray_Rui]

the website https://pan.baidu.com/ can not open

I do traceroute for pan.baidu.com and get the result like 

traceroute to pan.baidu.com (182.61.200.16), 30 hops max, 60 byte packets
1 * * *
2 * * *
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

Is Fios blocking this website?

[gs0b]

Welcome to the forums.  You're talking mostly to other customers here.

As a user, all I and others can do is confirm the issue exists.  If you want to ask Verizon to look into it, you'll need to contact their support team.  I suggest you use their on-line chat or tweet @VerizonSupport to reach their Social Media support team.

If you learn something from Verizon, please update this or the other thread.

[Cang_Household]

If you change your DNS server and clear DNS cache, does the issue resolve?

[smith6612]

Can confirm this is happening on FiOS connections. Looks like the yearly issue with routing to/from China Unicom. Verizon receives BGP announcements for that site from China Unicom (AS4837) who relays the announcement from Baidu's network (AS38365).

No idea why stuff like this keeps happening on Verizon's network. Would be nice to see a resolution to the problem.

[davy4087]

Home laptop using verizon cannot reach pan.baidu.com, and my cell phone using T-mobile cannot access either.