It's been over 60 days since moving to Verizon home internet service, but I've yet to receive an email for redeeming the original offer (xbox)? I've searched all over the VZW and home internet site and it's almost impossible to figure out how I can redeem this offer? What am I doing wrong and why haven't I received an email like it was original described?
Hi @Snail51
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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