$200 Verizon Gift Card Can't Redeem
TV-Guide-2-Slow
Enthusiast - Level 1

Finally received the email about the redemption. When I click on the tile that says $200 Verizon Gift Card, it takes me to the following: Sorry. We could not find a matching record  for the account information provided.

Looking for some guidance.

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LawrenceC
Moderator Emeritus

Hi About TV-Guide-2-Slow,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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