Today is the day I could redeem the Xbox gift card offer of $50 for ordering Fios, it disappeared from pending and didn’t show up in ready. A bunch of people have had that same complaint. Chatted with support with no resolution. How do I get this resolved?
Hi Rreilly23,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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