I have seen MANY MANY others having a problem with redeeming the promised Amazon gift cards. I have followed ALL the suggestions made on these message boards. I contacted the representative (Jacob) to ask him to check on them. I have not heard back from him. I have been on the "on line chat" with an agent for over an hour. I was told to call Blackhawk regarding the time frame for receiving them. I called. They only had a voice menu to ask questions on checking the balance on a Verizon gift cards on the phone with someone as well. I followed the on-line prompts to check on the status. I could not check via Tracking number, since I WAS NEVER GIVEN A TRACKING NUMBER. They provided another number to call. I called that number - waited on hold for 23 minutes to be connected with someone who only deals with Verizon Wireless issues. She transferred me to a Fios rep - and I'm currently on hold again - 6 minutes and counting,
NOBODY can tell me when I will get my promised gift cards.
Has anyone actually received them?
I am filing a complaint and by the way - you will not have me for a customer once I get an alternative set up.
Start a new topic or ask questions in the open forum.
