I am writing to bring to your attention an issue I am experiencing with my account. Upon signing up for your services, I was informed that I would receive certain promotional offers. However, I have noticed that these offers are not showing as available in my account.
I would greatly appreciate your support in resolving this matter. Could you please review my account and ensure that the promised offers are applied? If there are any additional steps I need to take or information you require, please let me know at your earliest convenience.
Thank you for your prompt attention to this matter. I look forward to your assistance in resolving this issue.
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