A few months back I signed up for Fios with the Samsung Chromebook and $100 Samsung credit. I cannot redeem the credit on the product of my choosing in my cart. The Chromebook comes up as free, but I don’t see how my credit is being applied to my cart. Please help me.
Hi @Kvox109
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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