Cant activate NFL sunday ticket

JimmieT2414
Newbie

I bought 1 gig internet for my new place and selected the NFL Sunday Ticket offer. I first tried to activate the sunday ticket immediatley and got an error. Support told me to wait until I receive an email about it. We are now 3 weeks later never received and email and am still getting the same "something went wrong" error when trying to activate sunday ticket. Any one have any ideas. I have tried different broswers and clearing my cache still get the same error. It is almost week 5 of the NFL and I still have not been able to redeem my offer.

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kh_jenn
Moderator
Moderator

Hi JimmieT2414, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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