Disney Plus Offer, still not working after three months

BobChung
Newbie

Hi I activated my account last March of 2023, I have called Verizon "Support" each month in order to activate the Disney+ offer. It dose not show up in my account, they tell me they are working on it. Three months to fix a activation problem, really! Still not fixed as of today. If they are not going to honor there offer just say so. And I though Comcast was bad.

Any actual "support" people out there that may know how to actually fix a "bit" problem.

0 Likes
Reply
1 Reply
kh_jenn
Moderator
Moderator

Hi BobChung ,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes
Reply