I am trying to redeem my reward for the Samsung Chromebook Go which was offered when signing up for my Fios home internet offer. This offer is ready for redemption but getting below error when I try to redeem it (multiple times):
"There was an error when adding this Samsung Galaxy Chromebook Go on us promotion to your Verizon account. Please try again later."
Hi harlanec20,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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