Ever since I was eligible, I have been trying to redeem the home offer of the Chromebook Go and Samsung Galaxy Buds. I have always received an error and have been unable to redeem. I tried on the Fios App, on my computer, on two different web browsers on my phone…this is crazy! Apparently I am not the only one with this issue. It’s really frustrating and makes me wonder if this is being done on purpose just so people change their service provider!
Hi HumbertoG202,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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