Gift Card Redemption Link is Failing with Bad Request Error

[sshekharb]

Getting this error with header "400 Bad Request" when trying to redeem my $200 gift card offer after logging in to Home Offers:

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

[Kh_Safal]

Hi sshekharb,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

[jasonclai02]

When I click to redeem my $50 gift card for being with Fios, I am met with a 400 Bad Request (see below). Anyone else having this issue and is there any solutions?

Thanks.

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

[Kh_Femi]

Hello jasonclai02,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Continue to check your Inbox regularly for a reply and direct all correspondence concerning your issue to the agents who will be assisting you privately.

Thank you.

[AndrewFei32]

So I tried to redeem my gift card, but as soon as I click on the claim offer, it says 500 bad request. Tried multiple times and with different browser but this issue still there. 

[Kh_Safal]

Hi AndrewFei32,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

[titanium402]

Like many others I've tried to redeem the $200 Verizon #giftcard for opening a new FIOS home internet account and keeping it in standing for the 60 days. While it appears in my Home Offers, attempting to click through either results in a "400 Bad Request" or a notification that "Due to a system issue, the reward website is currently unavailable." In that past I'd get a phone number to call, that doesn't even come up anymore. 

[Kh_Safal]

Hi titanium402,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

[msptrooper31]

Everytime I try to redeem my $200 promotional gift card for signing up for Fios I get this error message.

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

[Kh_Femi]

Hello msptrooper31,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Continue to check your Inbox regularly for a reply, and direct all correspondence concerning your issue to the agents who will be assisting you privately.

Thank you.

[ANYAP78]

I have been trying to redeem the perk of $200 Verizon gift card for being  Fios customer for 65 days. I keep getting the notifications to redeem by email, however when trying to redeem I get Bad Request message. This seems to be common problem as the others keep posting here about the same issue.

[Kh_Safal]

Hi ANYAP78,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

[jandres374]

Received email on 10/4 telling me it was time to redeem my $150 gift card for starting new service.  I have logged in each day since then and click on the offer which opens a new screen but I keep getting the same message.

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

I tried different browsers and through the app with no success.

[Kh_Safal]

Hi jandres374,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

[Nirakfish]

A $100 Verizon Gift Card is included as part of my perk plans. It's been over 60 days since the account was created so I tried to redeem these perks. When I attempt to redeem any of the gift cards I get a "400 Bad Request" error that says the following: 

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit

I managed to redeem my Samsung TV with no issues so I'm not sure if the gift card site is down or something?

[Kh_Sanowar]

Hi Nirakfish,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. 

Please direct all correspondence concerning your issue to the agents who will be assisting you privately. 

[finnianw]

A $200 Verizon Gift Card and an Amazon Gift Card are included as part of my perk plans. It's been over 60 days since the account was created so I tried to redeem these perks. When I attempt to redeem any of the gift cards I get a "400 Bad Request" error that says the following: 

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit

I managed to redeem my JBL Party Box with no issues so I'm not sure if the gift card site is down or something?

[Kh_Femi]

Hi finnianw,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent.

You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page.

Response times may vary. Continue to check your Inbox regularly for a reply and direct all correspondence concerning your issue to the agents who will be assisting you privately.

[jcricejones]

the website redirect to redeem a $200 Verizon gift card has been throwing the following error:

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

[nmnm19]

I have the same issue. Chat agent isn't helping, gave me number to call, which nobody answers. I changed browsers, use incognito mode etc. still can't get it. Terrible 

[Kh_Femi]

Hello jcricejones,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Continue to check your Inbox regularly for a reply, and direct all correspondence concerning your issue to the agents who will be assisting you privately.

Thank you.