Gift card offer disappeared
Cak235
Enthusiast - Level 1

I had a pending offer for a $200 gift card, and on the redemption date (today, 3/27), rather than showing under the ‘Ready to redeem’ section, it disappeared.      How can this be and how do we fix it? 

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Re: Gift card offer disappeared
kh-gary
Moderator Emeritus

Hi Cak235,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.