Gift cards
JRaul
Newbie

my gift card has had this status for the last two months:

"Thanks again for redeeming your Fios® reward.

You should receive your reward within 2 weeks."

Plus I had a $50 gift card that disappeared on the redeemable date the beginning of May

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kh-gary
Moderator Emeritus

Hi JRaul,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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