Home offer issues


Cutting to the chase: I am unable to claim my $50 xbox offer (exp Aug 03) and my $100 verizon credit (which was supposed to be redeemable 3/11/23) has disappeared from account. 

I've tried to claim the xbox offer several times and it always leads to a page that says, "The requested URL was not found in this server. Go to MyVerizon home >"

I would kindly like a resolution.

Much appreciated!

1 Reply
Moderator Emeritus

Hi boldkeen,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.