I've been trying unsuccessfully for a month to redeem the 500 bill credit to apply towards an early termination fee as advertised.
I have 90 days from the date of signing up (Aug. 31); it's a Fios...
Hi SunShine541, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
Start a new topic or ask questions in the open forum.
