Missing "Offer" tile
Aritzer
Enthusiast - Level 1

Hello.

I received an email in August (14th) to reclaim my offers. I missed the email then but have clicked the link now. However, I do not see the "offer" tile. I realized that it has been a bit, but surely my offers would not expire in 2 months. That would be ridiculous. When I switched to Fios this summer, part of the incentive was the offers given to me. Please let me know how to proceed.

Thank you.

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kh_jenn
Moderator
Moderator

Hi Aritzer,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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