Never Received $200 Verizon Gift Card
Enthusiast - Level 1

As promised by Verizon, I never received $200 gift card and I was assured on 12/30/2022 that it would occur after 65 days of Fios service in good standing. Today is 3/12/2023 and 65 days already have passed. 

I never received any email from Verizon redeeming this $200 gift card. 

This is what I see on my email after making the order on 12/30/2022:

"^^Must install and maintain eligible Fios services in good standing for 65 days and register for the Gift Card w/in 60 days thereafter, or by no later than 7.1.23, whichever is first. Gift Card emailed within 48 hours of registration. We reserve the right to charge back the amount of the Gift Card if eligible service is canceled w/in 180 days. Other Gift Card terms and conditions apply. Offer ends 1.31.23."

Re: Never Received $200 Verizon Gift Card
Moderator Emeritus

Hi @jdraw8 ,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.