I did not receive the promised $50 Verizon gift card for signing up for Fios. Verizon customer support said that the gift card was sent, but it never came to my email. Customer support said to call Blackhawk, but that line is only automated responses and does not provide any help. I would like a Verizon agent to help me.
Hi Lookingforassistance,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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